سياسة الاسترجاع

REFUND POLICY

Last updated: May 2026

We want you to be completely satisfied with your Yas Mart purchase. If something isn't right, we're here to help.

Return Eligibility We accept returns within 30 days of the delivery date, provided:

• The product is under its manufacturer's guarantee
• The item is unused and in its original packaging
• Proof of purchase is provided

How to Initiate a Return Contact us at Yousef.Everest@gmail.com with your order number and reason for return. Our team will respond within 1–2 business days with return instructions.

Refund Method All approved refunds are issued as store credit only. Store credit can be used on any future purchase at yasmart.net and does not expire.

Non-Returnable Items

• Items damaged due to misuse or improper care
• Items returned after the 30-day window
• Items not in their original condition or packaging

Damaged or Defective Items If you receive a damaged or defective product, please contact us immediately at Yousef.Everest@gmail.com with photos of the item. We will resolve the issue as quickly as possible.